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Frequently Asked Questions
All GOtv Plus and GOtv Value customers who have been connected non-stop for three months can get GOtv WOW rewards.
If you're on GOtv Lite or you switch to GOtv Lite, you don't qualify for the rewards. If you upgrade from GOtv Lite to GOtv Value or GOtv Plus, you'll have to stay connected non-stop for three months before you qualify.
Simply ensure that you've supplied us with your current and correct cellphone number, and once you've been connected non-stop for three months, you'll get an SMS to let you know that you can now start receiving airtime rewards. That's all there is to it! If you want to stop receiving your free airtime, simply reply ‘NO' to the same number.
Until December 2017 you can continue to enjoy your monthly bonus airtime and two extra channels as long as you stay connected non-stop for three months or longer. If you disconnect or miss a payment, you have to wait three months before you can start receiving the rewards again.
You need to be connected for three months non-stop to start enjoying GOtv WOW rewards, so if you disconnect, we start counting again from the day you reconnect, and three months after that, you will qualify to start getting this airtime and extra channels again.
You can buy a SIM card from any of the mobile operators we work with and then update your details on the Eazy platform at eazy.gotvafrica.com or visit your nearest agent.
We only give your number to our partners so they can send you your airtime reward. They will never call you or send you advertising messages.
These two channels and your airtime rewards are our way of saying thanks for staying connected to GOtv, so you won't have to pay anything extra for them.
You don't need to do a thing! Just sit back and enjoy your two extra channels once you've stayed connected non-stop for three months.
We want to give all our customers the best value for the best price, so to keep prices low for our GOtv Lite customers, we are only able to offer GOtv WOW rewards to our GOtv Plus and GOtv Value customers.
Get in touch with your nearest MultiChoice agent and they will help you.
For now, we're only offering you two extra channels and airtime rewards, but we're always looking for new ways to say thanks, so there may be different rewards coming in future.